Questions? Start here.

Customers can view real vehicles online, check the actual refundable Lease deposit or required Rent-to-Own down payment, and text NextDrive for the fastest next steps. The main programs are Week-by-Week Lease and Rent-to-Own. Sell Your Car is a separate review for a cash offer or NextDrive credit.

Texting is the fastest way to confirm vehicle availability, the actual refundable Lease deposit or required Rent-to-Own down payment, and next steps. Use the secure submission page for private documents—do not send private documents by text.

You do not need to purchase insurance before seeing/testing the vehicle, but full coverage insurance must be active before pickup and remain active during the agreement.

Every lease vehicle requires a refundable lease deposit starting at $200. Pickup is the refundable Lease deposit plus the prorated pickup-day amount. The regular weekly Lease payment is due every Friday by 5 PM Central.

Some vehicles may require more. The actual deposit is shown on the vehicle listing. Pickup also includes the prorated pickup-day amount; the full regular weekly payment is not added at pickup.

The deposit also helps protect the condition of the vehicle. NextDrive records timestamped checkout photos/video before pickup and reviews the vehicle again at return.

The deposit is refundable when the vehicle is returned on time, clean, washed, refueled to full, smoke-free, safely driven, fully insured, and in the same condition shown in checkout photos/video.

Unsafe driving alerts, speeding 85–95 mph, severe speeding over 95 mph, hard braking, hard cornering, rapid acceleration, abuse, reckless driving, repeated unsafe driving alerts, insurance lapse/cancellation, damage, smoke smell, dirty return, or not refueling to full may result in deposit forfeiture and account review.

Week-by-Week Lease has no ownership, no payoff, no title transfer, and no equity.

Every Rent-to-Own vehicle has a listed required down payment. The required down payment is due at pickup only. Your first regular payment starts on the next scheduled Friday after pickup.

Rent-to-Own is different from Lease. The required down payment is due at pickup only, and your first regular weekly, bi-weekly, or 4-week payment starts on the next scheduled Friday.

If you pick up on Friday, you are covered through Thursday, and your first regular payment is due the following Friday.

Rent-to-Own includes a path to ownership under the agreement, and no-penalty early payoff is available.

A current Rent-to-Own customer may request a sell-back or credit review, but that is separate, case by case, and not a vehicle swap or exchange.

The daily rate is weekly payment divided by 7, rounded down to the nearest cent before multiplying by the pickup-day count: Friday 7, Thursday 1, Wednesday 3, Tuesday 4, Monday 5. Saturday or Sunday requires final review before an exact quote. The regular weekly Lease payment is due Friday by 5 PM Central.

Your first regular payment starts on the next scheduled Friday after pickup. Weekly, bi-weekly, and 4-week options change payment timing, not the price.

For Lease, pickup requires the refundable Lease deposit plus the prorated pickup-day amount. Final review, a signed agreement, active insurance, availability, and a confirmed appointment are also required.

The regular weekly Lease payment remains due every Friday by 5 PM Central.

Full coverage insurance must be active before pickup and must remain active during the agreement.

Cancellation, lapse, non-payment, failed insurance payment, policy removal, or inactive coverage may result in deposit forfeiture, account review, and immediate vehicle recovery/repo under the agreement.

Coverage cannot be canceled after pickup. If NextDrive receives notice that insurance is inactive, lapsed, canceled, unpaid, or removed, the account is subject to review and recovery action.

NextDrive vehicles are for local Memphis-area driving. Out-of-area travel or driving roughly 75–100 miles from Memphis requires written approval first.

Local use includes Memphis and surrounding local areas. Out-of-area travel requires approval from NextDrive before the trip.

Weekly, bi-weekly, and 4-week payment timing may be available depending on the program and agreement.

Bi-weekly equals weekly × 2. The 4-week option equals weekly × 4. These options change how often you pay. They are not discounts and do not lower the price.

Payment instructions are provided after approval and confirmation. No online payment is required before approval.

That sends NextDrive the exact vehicle, stock number, program, and listing link so we can confirm next steps faster.

Sold, leased, or unavailable vehicles are kept for reference but should not be treated like active inventory. NextDrive can help you find a similar available option.

The vehicle text button includes the stock number, vehicle title, program, VIN/plate when available, and link. This helps NextDrive respond faster.

Use the Sell Your Car page to submit basic vehicle details and photos. Offers are subject to review, title verification, condition, mileage, market value, liens/payoff, depreciation, deductions, and final approval.

NextDrive may review a vehicle for a cash offer or NextDrive credit, but it is not a trade-in, not a Rent-to-Own swap, and not a vehicle-for-vehicle exchange.

Cash offers and NextDrive credit offers may be different.

Every NextDrive vehicle includes a complimentary oil change. This is an oil change benefit, not unlimited free maintenance.

Maintenance responsibilities may depend on the program and agreement. Text NextDrive for details about a specific vehicle or situation.

Text us for account questions, payments, insurance updates, service concerns, or pickup/return questions.

Full coverage insurance must stay active. Cancellation, lapse, non-payment, or inactive coverage is a serious violation and may result in recovery action under the agreement.

NextDrive may request additional information depending on the vehicle, program, and approval review.

This helps NextDrive review your ability to keep up with the agreement and payment timing.

For your privacy, please don’t send your driver license, proof of income, or insurance documents by text. Use NextDrive’s secure submission page instead. After you submit, text us your confirmation number so we can find it faster. https://rentnextdrive.com/submit-info

NextDrive must review the information and documents you provide. A submission does not reserve a vehicle, guarantee approval, or confirm pickup. NextDrive will contact you with next steps after review.

The files stay private and are available only to authorized NextDrive administrators through short-lived access. This is a human review, not facial recognition, biometric matching, or automatic identity approval. The review does not guarantee approval, pickup, or vehicle availability.