Refund & Cancellation Policy

This page will be updated with NextDrive's full policy language before launch.

1. Cancellations

Reservations may be cancelled by contacting NextDrive before the scheduled pickup time. Cancellations made at least 24 hours before pickup are eligible for a full refund of any prepaid amount.

2. Late Cancellations and No-Shows

Cancellations made less than 24 hours before pickup, or no-shows, may be subject to a cancellation fee.

3. Refunds

Approved refunds are returned to the original payment method within 5–10 business days. Non-refundable deposits, if any, are clearly disclosed before booking.

4. Rent-to-Own

Rent-to-own payments are governed by the signed rent-to-own agreement. Refund eligibility depends on the terms documented in that agreement.

5. Early Returns

Returning a rental vehicle earlier than scheduled does not automatically entitle the customer to a refund of unused days unless explicitly stated.

6. Contact

To cancel or request a refund, call or text 901-613-0332 or email nextdrive73@gmail.com. Hours: Monday–Sunday · 7:00 AM – 10:00 PM.